Website Usability Checklist
Social Media Management

User-Friendly Website Checklist: A Comprehensive Guide

Est. reading time: 5 minutesA user-friendly website is like a handshake: It leaves a lasting impression, reflects trust, and feels personal. It’s not just about looks; it’s also about smooth functionality. Visitors should feel welcomed, engaged, and encouraged to take action while experiencing a clear and effortless journey. In a digital landscape with short attention spans and fierce competition, […]

storytelling
Brand Management

Brand Storytelling Ideas You Should Not Ignore

Est. reading time: 6 minutesHave you ever wondered how the world would be if there were no stories to tell? Blank, probably. We have been programmed to want to listen to, watch, or read stories, and our brains have transformed to love them. And that is who we are: storytellers. We make stories, and stories make us. In this

Brand Management, Social Media Management

The Importance of Using Effective Call to Action

Est. reading time: 5 minutesSo, imagine this: You’ve crafted the perfect marketing email, designed an eye-catching website, or written an engaging blog post. It’s clever and informative, and it’s got your audience hooked. But then, there are no clicks, sign-ups, or purchases. What went wrong? Chances are, your call to action (CTA) was either missing, ineffective, or hiding in

Brand Management, Social Media Management

10 Branding Mistakes to Avoid: A Guide to Building a Strong Brand

Est. reading time: 6 minutesWhether it’s corporate branding, product branding, or service branding, consistency is the glue that holds everything together. From the tone of your messages to the design of your website, every element of your brand should align with your core values and mission. When your brand consistently reflects who you are across all platforms, customers will

Brand Management

How SEO Can Help Small Businesses Grow

Est. reading time: 4 minutes  Today’s digital landscape has brought freshness into the business sphere for both producers and consumers. Producers now rely on the digital space to sell their products. On the other hand, consumers increasingly use search engines to find products and services. As a result, search engine optimization (SEO) has become a necessary strategy for small

English Language

Hip Hop: The Drug In hip hop and rap music, controversial by Kelsie Stegenga Music & Culture IRL

Est. reading time: 4 minutesRich Homie Quan’s passing on Sept. 5 at the age of 34 is the latest example of a rap star’s life being tragically snuffed out due to an accidental drug overdose. Medical Examiner’s Office’s report, the Atlanta rapper died from the combined effects of fentanyl, alprazolam, codeine and promethazine. A hip-hop Halfway house artist dying

Image of a man typing on a laptop
Brand Management, Social Media Management

Copywriting Magic: Unleash the Power of Words to Build a Brand that Mesmerises

Est. reading time: 5 minutesWords help to establish and communicate a brand’s identity and help to form emotional bonds with one’s target audience. Copywriting involves creating interesting messages for brand marketing and advertising. In branding, copywriting boosts customer engagement and helps establish a brand’s voice. This article will explore the power of words in building a brand. Let’s get

A person writing in a notebook at a desk.
Social Media Management

8 Amazing Writing Techniques That Will Wow Your Audience

Est. reading time: 4 minutes  Writing interesting and valuable content is a good way to capture your reader’s attention and encourage communication. It’s not just about putting sentences together; having amazing writing techniques helps you, as a brand or business, intentionally create an exciting experience for your reader with your content. A study by the Content Marketing Institute shows that

English Language

What is high-touch customer service?

Est. reading time: 13 minutesDesign Thinking for CX Explained Companies need to observe the touchpoints that each persona has throughout the customer lifecycle. Every interaction a customer has with a company’s support or service team is a potential goldmine of insights. This data reveals pain points, product issues and areas of satisfaction or dissatisfaction. This allows customers to sample

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